![Navistar](https://dn9tckvz2rpxv.cloudfront.net/navistar/logo.png)
Job Information
Navistar, Inc. Repair Strategy Program Manager in Lisle, Illinois
Position Overview
Navistar International Corporation is a leading North American truck manufacturer with great products, a strong market position and best-in-class distribution networks.Navistar has an exciting opportunity for a Repair Strategy Program Manager to join our team at the headquarters in Lisle, IL. The Repair Strategy Program Manager defines the repair strategy that will be taken for different components to ensure the correct level of repair is achieved without over repairing with a focus on future product. Analyzes Service Repair Times (SRT), Parts, Tools and Training and creates a data driven decision on which is the best for our customers. This position is the data bridge between multiple areas of Aftersales to make the repair strategy consistent across the organization.
Responsibilities
Manages new vehicle programs to define the repair strategy
Participates in new program concept sheet reviews
Virtual architecture reviews
Create presentations to illustrate Risks/Issues, and adherence to program timelines
Works cross functionally with program teams, product development, service engineering, and the field
Competitive and Internal Service Benchmarking including but not limited to:
Perform reviews on internal and external competitive best practices
Perform on vehicle reviews
Perform Service Repair Time Benchmarking
Utilize benchmarking results to influence and incorporate into repair strategy
Minimum Requirements
Bachelor’s degree
At least 5 years of technical service engineering, automotive service or truck service experience
OR
Master’s degree
At least 3 years of technical service engineering, automotive service or truck service experience
OR
- At least 7 years of technical service engineering, automotive service or truck service experience
Additional Requirements
- Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
Excellent presentation skills and verbal/written communication skills
Approachable with excellent interpersonal skills to work effectively across diverse teams
Familiarity with VisMockUp, CAD, Teamcenter or other engineering drawing systems
Diesel, Medium/Heavy Duty, and Electric Vehicle experience is strongly preferred
Ability to manage complex projects
MS Office Proficient
Company Overview
Navistar, Inc. (“Navistar”) is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don’t.
Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brand aftermarket parts.
With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry. Additional information is available at www.Navistar.com.
Accelerating the Impact of Sustainable Mobility
Visit us at www.Navistar.com (http://www,navistar.com) to discover more about our organization
Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HRC@Navistar.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
#ridewithnavistar